“Through this course,
can not only be a better writer, but a better editor, I am
looking forward to putting my skills to use.”
- N.B., SSA,
Baltimore,
MD
“Connecting the known to the unknown, Joan is excellent and keeping the audience engaged! Great job!” - M.S., SSA, Richmond, CA
“Encouraged me to desire to volunteer more. Great course.”
- C.W., SSA, Richmond, CA
“GREAT Course! Learned so much about how important verbal and on-verbal communication are
in work and everyday life.”
- A.T., SSA, Baltimore, MD
“Will pay more attention to the verbal and non-verbals of co-workers and those that I use. A real Eye opener - a real self-help.”
- K.E., SSA, Baltimore, MD
“Joan gave real life situations that made the lessons fun and interesting. Thank you for giving me some excellent information and examples on improving communications.”
- D.R., SSA, Baltimore, MD
“I now have to communicate as a team leader. Giving instructions and giving and receiving criticism were very helpful. I also give more presentations.”
- L.N., SSA, Baltimore, MD
“I received valuable information that can be used in both oral and written communication. Learned a lot about my values and how they affect what I think and how I communicate."
-V.H., SSA, Baltimore, MD
“I will apply learned material to team assignments as well as everyday personal issues. The objectives covered the basics necessary to succeed in my current position. Joan is very knowledgeable and energetic. She has the gift of holding the audience’s attention and promoting participation.”
- J.B., SSA, Baltimore, MD
“This would be good across the nation to all employees.”
- J.M., SSA, Baltimore, MD
“I used some of the techniques to diffuse a discussion at home and it worked perfectly.”
- P.C., SSA, Baltimore, MD
“This dynamic instructor provided an enthusiastic refresher on the subject. The batteries are effectively recharged.”
- R.C., SSA, Baltimore, MD
"It will help to understand how others beliefs and values come into play. Good tips on building rapport."
- C.K., SSA, Baltimore, MD
"Will pay more attention to the verbal and non-verbals of co-workers. A real eye opener - A REAL SELF HELP!!!"
- K.E., SSA, Baltimore, MD
"Course doesn't just tell you what you NEED, it involves you evaluating your own strengths and weaknesses so you can personalize the experience."
- A.A., SSA, Baltimore, MD
"This course will help me to craft better memos and reports. It showed me a few new ways to get my ideas onto paper - from my head."
- D.J., SSA, Washington, DC
“Great job! I have an MBA an scored in the 91 percentile of the GMAT, but I still learned a lot of good techniques in this course.
Thank you!”
- C.C., SSA, Baltimore, MD
“It [the course] helped me to identify areas that need improvement and find strategies for things that troubled me.”
- J.M., SSA, Los Angeles, CA
