“I would like my entire Branch to take this training. Instructor is a superb communicator and motivator. Thoroughly enjoyed the training and feel that I have gained insight and tools to manage my stress. Thank you!!”
- C.G., IRS, Washington, DC
"This course is applicable to both my job and community involvement. I'm able to look at my previous knowledge of presenting and can see where I can improve. Thank-you, very good research."
- D.R., IRS, Dallas, TX
"Not only will I be able to apply those things I learned at my job, but also to my everyday life. The course content was delivered in such a way that it made you want to go out and apply what you learned to everyone you speak with.”
- Y.R., IRS, Washington, DC
"It helped me to better understand how to communicate effectively, as well as the importance of listening. I think this course should be mandatory for all IRS employees and managers."
- C.R, IRS, Washington, DC
“The class material is easy reference material to reinforce very good information in dealing with people. Al of the techniques covered will change my life for the better. Thanks so much for the excellent book.”
- K.G.A., IRS, Washington, DC
“I can use the information daily in my personal life as well as my professional life.”
- V.W., IRS, Dallas, TX
“I thought it was thought provoking material. There were many useful tips for improving verbal and non-verbal communications. These tips were reiterated throughout the course which made retention of the material easier.”
- C.H., IRS, Washington, DC
“The best part was listening and drilling down to get the coachee to realize their goals and asking more questions.”
- B.D., IRS, Washington, DC
“This training was useful in helping me to focus on how to develop my personal goals as well as how to coach a career ladder employee. The information gained will also assist me as a team leader as well. The instructor was extremely knowledgeable and personable. She also provided many real world examples that made the information easy to understand.”
- A.C., IRS, Washington, DC
“Excellent. I can easily see how I can use the information from this course in my daily life as a professional, spouse, mom, friend. I’ve learned so much. Thank you, Joan, for opening my mind. This course was fabulous and I highly recommend it to others. Your purpose was achieved!”
- J. H., IRS, Washington, DC
“The course was great. The coaching techniques taught will be very useful in working with the career ladder employees. I have learned some great techniques in helping coachees realizing their goals and working toward achieving them.”
- K.S., IRS, San Francisco, CA
“Coaching practice (exercise), discussions and goal setting were the best.”
- A.C., IRS, Washington, DC
“Class provided many valuable tools and strategies to coaching. Instructor was very energetic and passionate about the work she does and this was east to se in her presentation. Everything was very usable and transferable to work and so much information that twill be a huge resource.”
- M.A., IRS, Washington, DC
“The course met my expectations and (I’ll) excel beyond my dreams.”
- N.M., IRS, New York, NY
“I will use it in the workplace to help change the mind set of employees who are stuck.”
- A.S.C., IRS, Washington, DC
“Will really help me as I get back to the real world. Teaches me what I can do to help once I leave here – the exercises really hit home. Instructor’s motivation was really great.”
- Unsigned, IRS, Washington, DC
"Joan has a passion for her work and life. She has many years of experience and knowledge."
- D.K., IRS, Washington, DC
“I have been to several classes taught by Joan. And I am always pleased with the content/material. She is a great instructor, and I always learn so much from her. Thank you.”
- J.M., IRS, Washington, DC
"Excellent, energetic presentation. Great examples."
- A.D., IRS, Washington, DC
“Joan was really great. This should be mandatory for every Federal employee.”
- S.R., IRS, Washington, DC
“Everybody should have an opportunity to take this class. I did not know how much grammar I had forgotten. Great refresher course.”
- R.H., IRS, Laguna Niguel, CA
“During my undergraduate work at Notre Dame and graduate work at the Universities of Maryland and Dallas, I attended many writing and oral communications courses. Jae Limited’s courses were as effective (if not more so) than any I have taken."
- K.H., IRS, Washington, DC
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