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GSA Advantage


Federally Sponsored Courses:

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Department of Homeland Security Testimonials


“Material and techniques are simple and easy.  Instructor is excellent.  Third course I have taken from her [Joan].  She is always GREAT!! I would enjoy any course she gives.”                                                                    - M.M., DHS, Los Angeles , CA  

“The training manual is a treasure chest of writing gems.  The course allowed me to dissect and analyze my writing to find errors and make necessary corrections.  It made me pay more attention to my writing and how to communicate better.”

                                                                                  - L.V., DHS, Los Angeles , CA  

“As a Congressional Liaison, I often have to Emcee Congressional meetings, it taught me new techniques, so that I can overcome my nervousness.”
                                                                                     - V.P., DHS, New York, NY

 

“I would like to have our entire staff at LAX attend this course. They have to write reports, lesson plans and memos all the time.”
                                                    - M.B., DHS, Los Angeles International Airport, CA

 

“As a Congressional Liaison, I often have to Emcee Congressional meetings. It taught me new techniques, so that I can overcome my nervousness.”
                                                                                     - V.D., DHS, New York, NY

“Joan is a fantastic, empathetic and engaging presenter. I truly enjoyed being with her all week, and I learned so much more than I signed up for.”
                                                                                  - K.A.L., DHS, New York, NY

“Managing stress and nervousness when speaking will come in handy. Every employee could benefit from this training. We all speak to people (customers, co-workers, supervisors). This relates to one-on-one communications as well as group/public speaking. Joan is enthusiastic and encouraging. She makes you want to improve your communication skills."                                                    - A.L., DHS, New York, NY

“[Joan] she has demonstrated the benefits of being a good speaker. She is great in presenting the materials and very knowledgeable in the subject matter. All she taught was very beneficial to our career development. It is a great course to attend.”
                                                                                 - D.T., DHS, Los Angeles, CA

“I have a good guide to prepare presentations which will give me the confidence I need to go well. So are, I’ve loved every class I’ve had with Ms. Wisnosky. She’s the greatest! "                                                                  - H.M., CBP, Long Beach, CA

“Very inspirational! Actually looking forward to giving some more public presentations.”
                                                                                - R.M., CBP, Los Angeles, CA

“It was a good review, however, more importantly, it helped me understand how to deal with specific problem areas that I encounter personally, and problem areas in working with/ supervising employees.”                                         - N.G., DHS, New York, NY

“Helped me realize I need to take into account others’ beliefs and values and to pick up on non-verbal cues. Very informative and insightful.”          - M.A., DHS, New York, NY

“I want to change the direction of my career. Some of the tips I learned I can apply when speaking with my supervisors about my future. In my job, we deal with the public, managers, others outside of the agency – it’s important to communicate in a professional manner, because we represent DHS/USCIS.”
                                                                                   - A.L., DHS, New York, NY

“Made the point about impact of stress clearly and gave some good tools to try.”
                                                                                - C.G., - VA, Washington, DC

“I enjoyed the class. Thanks for all of the useful information. I am going to share the information with my co-workers, friends, and family. Thanks again for the wonderful class.”                                                                      - J.R., DHS, Washington, DC

“Many examples of things that I can use on the job to organize and help remove stress. I look forward to attending more classes given by Ms. Wisnosky.”
                                                                               - M.A., DHS, Long Beach, CA

“I’m going to use what I’ve learned to change things I didn’t think I controlled.”
                                                                                - D.F., DHS, Long Beach, CA

“I’ve learned better techniques to deal and cope with stress and will brief my manager on what I have learned. I now understand why my body is reacting to my stress and how it has affected my life.” Great Course!!                         - V.N., TSA, Ontario, CA

“There are so many tools to manage stress that are available without having to really try. It is just a matter of doing it and using them. Wonderful course.”
                                                                            - J.B.D., DHS, Los Angeles, CA

“My job requires a lot of writing. I will use this course material every chance I get. I found this course will be extremely useful in my current profession. Joan is an outstanding presenter and really believes in her purpose.”
                                                                                 - J.P., CBP, Long Beach, CA

“I’ve seen a vast improvement in my staff’s writing after taking Write 2 the Point!"
                                                                                - A.M., DHS, Washington, DC

“This information will help me as a supervisor.”             - C.R., CBP, Los Angeles, CA

“I’ve had 24 years of employment with CBP (Customs; it’s about time I took a course like this! Mental practice will improve my writing experience, I know. Thx.”
                                                                                - D.J., DHS, Los Angeles, CA

“This class is a “must” for everybody who works in an office environment receiving and sending out any written messages. It will clear many areas of confusion and misunderstanding.”                                                    - J.B., DHS, Los Angeles, CA

“Can’t miss this program. Best class on grammar that I have ever had and the most understandable. This I can use.”                                 - M.K., DHS, Long Beach, CA

“Write to the point is exactly what I learned, get to the point, short and simple. Thank you, you made the class fun, you are energetic.”          - H.V., CBP, Long Beach, CA

“I will be a better supervisor because of this. EXCELLENT." 

                                                                               - R.M., DHS, Long Beach, CA 

 

“Write to the point is exactly what I learned, get to the point, short and simple.  Thank you, you made the class fun, you are energetic.”        - H.V., CBP,  Long Beach , CA

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